A Wendell company - serving Hempstead, NY

Before & After Gallery - Wendell Restoration Hempstead

Every visit starts with

Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file

The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.

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Damage Restoration Before & After in Hempstead, NY

Photos tell the truth faster than any claim we could make. Below are real restoration jobs from Hempstead and the surrounding Nassau County neighborhoods, shown as they came to us and as we left them. The drying equipment, the scoped repairs, the written price, the photo updates by text – this is what The Relay Standard looks like when it’s finished. We are independently owned and operated, founded in 2006.

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Restoration work we handle

Recent Transformations

Burst Supply Line in a Finished Basement

Photo placeholder: Before – standing water across vinyl plank flooring, base trim swelling, drywall wicking moisture 14 inches up the wall. After – fully dried subfloor, reinstalled trim, painted walls, air scrubber removed.

An older copper supply line behind a basement wet bar let go around 2 a.m. and ran for hours before the homeowner found it. By the time we arrived, water had traveled under the vinyl plank flooring, into the drywall, and under the base cabinets. We extracted, pulled the affected flooring, set up professional-grade drying equipment from Dri-Eaz and Phoenix, and used psychrometric drying (tracking the air’s moisture level so we know when your home is truly dry, not just surface-dry) to hit the right dew point. After drying, we rebuilt the damaged drywall, reinstalled new flooring, and left the basement ready to use again. The written price was agreed before any work started, and the homeowner got photo updates by text through the whole process.

Roof Leak Collapse in a Second-Floor Bedroom

Photo placeholder: Before – collapsed plaster and insulation on carpet, water staining across the ceiling. After – new drywall ceiling, sealed and painted, insulation replaced, carpet cleaned and dried.

A worn roof flashing let storm water through over a Hempstead cape cod, and a section of the bedroom ceiling finally gave way. It’s a reminder that water damage usually announces itself long before the collapse – stains, soft spots, peeling paint. We stopped the source, removed the ruined plaster and soaked insulation, dried the framing with Injectidry drying mats and B-Air movers, then rehung the ceiling. The job wrapped with a written guarantee under our 365-Day Done Right Promise: if it’s not done right, we make it right, stated in writing on every job. The homeowner also has a free second visit available if the repair fails.

Mold Remediation in a Crawlspace

Photo placeholder: Before – visible green-black fungal growth across floor joists and subfloor sheathing. After – clean, treated wood surfaces, sealed vapor barrier, dry conditions.

A humid Hempstead crawlspace with poor ventilation and no vapor barrier grew mold across the joists and the underside of the first floor. Mold like this is not a cosmetic issue; it feeds on the wood and can affect indoor air quality throughout the house. Our team contained the space, removed affected materials, and followed IICRC, RIA, and IFA-standard practices to clean and treat the remaining framing. We installed a proper vapor barrier and left the space measurably drier. Before work began, the homeowner received a written price and a digital invoice by text, so the number on the screen was the number they paid.

Dishwasher Leak Through the Kitchen Floor

Photo placeholder: Before – warped hardwood planks around the dishwasher, dark staining on the subfloor. After – new replacement planks blended with the existing floor, cabinet toe-kick reinstalled.

The rubber supply line to a dishwasher cracked and dripped slowly for weeks before anyone noticed. By then, the hardwood around the island had cupped and the subfloor above the basement showed an active leak. We pulled the damaged boards, dried the subfloor with XPOWER air movers and a Phoenix dehumidifier, and replaced the flooring section in kind. The digital invoice was texted before they signed off, and our background-checked, uniformed technicians were on site with a live arrival time the homeowner could track, not a vague four-hour window.

Sump Pump Failure After a Nor’easter

Photo placeholder: Before – several inches of ground water across a basement floor, water line marked on drywall. After – extracted and dried, drywall cut at the water line, new sump pump installed, floor restored.

Heavy rain from a spring nor’easter overloaded an aging sump pump with a stuck float. The basement flooded before the backup kicked in. We extracted standing water the same night, cut the drywall at the wet line, and placed Dri-Eaz drying equipment to pull moisture from the slab and wall cavities. Water damage does not keep business hours, and our phones were answered by a live person the whole time – not a voicemail, not a callback queue, not a phone tree. After the structural drying was confirmed with a moisture meter, we reinstalled drywall, painted, and replaced the sump pump. The whole job ran under our no-hassle upfront pricing with a free second visit if the repair fails.

Want Results Like These?

Every job above started with one phone call and a written price before any work started. If you’re looking at water where it shouldn’t be, or a spot that keeps growing, call (516) 559-6972 now. We’ll book you in a tap, send a live arrival time, and keep you updated with photos by text until the drying is done.

Written by Blake Sorensen, Owner & Lead Restoration Technician at Wendell Restoration Hempstead, serving Hempstead since 2006.

Before & after

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